Easiest Methods to Troubleshoot HP Printer Offline Issue

HP printer offline

Numerous connected printers experience this surprisingly HP printer offline problem, which is readily fixed in a few simple steps. Follow these straightforward methods to rapidly get your printer running again.

Important Reason For HP Printer Offline Error

Whenever your HP printer indicates it is offline, keep the following in mind:

  • If using a wireless connection, make sure your computer and printer are connected to the same Wi-Fi network. To learn how to connect your HP printer to a wireless network, click here. 
  • Reboot your computer after configuring the HP printer so that the settings for the printer may be preserved.

Other factors that could cause your printer to stop working include paper jams, low ink levels, voltage fluctuations, and incompatibility.

Easy Methods for HP Printer Offline Fix

Make sure you complete each step for your HP printer offline error and make sure you don’t forget anything.

Checks with a physical printer and cables

  • Verify that the USB cable’s two ends are firmly inserted. If the printer is networked, make sure the Ethernet wire is firmly inserted. If the printer is wireless, make sure it is plugged into your router or that your internet connection is working.
  • If you’re connected through a cable, try using the printer cable’s end in multiple ports or sockets on your device. 
  • Try using a different cable to make sure the issue isn’t with that one particular cable. 
  • A quick test to see if your printer is operational if you’re using a network or wireless device would be to connect a cable to your computer or another device. Therefore, your network connection may be at fault.

Turn the printer on or off Manually

  • Select Devices and Printers from the Control Panel by selecting Start. 
  • Choose “See what’s printed” by performing a right-click on the printer in question.
  • From the menu bar at the window’s top, choose “Printer”. 
  • Lastly, Tap “Use Printer Online” in the drop-down box.

Eliminate all pending print jobs 

  • Right-click the “See what’s printing” menu mentioned above and select “Cancel”.
  • Select “Use Printer Online” once the print jobs have been deleted.
  • Try restarting both your PC and printer to see if any suborn print jobs are still present.
  • Installing Your Printer Again After Removal
  • In Devices & Printers, right-click the printer and choose “Remove device.”
  • Select the Add a Printer option under Devices and Printers to add the printer once more.

How To Uninstall Printer Packages And Drivers?

  • Make sure you are logged in as an administrator or are using Windows as one.
  • In the search box, enter CMD.
  • To open the Print Server Properties window, execute “print /s /t2” into the command prompt while it is open.
  • Now uninstall the printer’s driver and installation package.
  • By choosing to Add a Printer from the list of Devices and Printers, you can now add your printer once more.
  • You should be able to resume printing now that your printer is showing as online.
  • If not, there is probably an electronic problem with the printer, so a printer expert or the printer manufacturer should be contacted for additional information.
  • Always check the cost of a printer repair; in certain circumstances, buying a new printer could be less expensive than paying for repairs and upkeep.

There is still another technique for an HP printer offline fix. The steps are as follows:

  • Try to connect your printer to the internet. After selecting “Settings,” choose “Printers.” Choose “Use Printer Online” by doing a right-click on the printer.
  • Ensure that you terminate any pending print jobs. The chosen printer should be clicked twice.
  • “Cancel All Documents” can be found under “Printer Menu.”
  • If there was a task or printer jam, it might result in an error message and the printer going offline.
  • To bring the printer back online, try printing once more. To verify that the mistake has been fixed, print a test page.
  • Locate the printer, select “printer off,” and then switch it back on.
  • Examine the printer to check if there is a jam that might be causing the problem.
  • Test both the wireless and network connections to make sure they’re both working properly. 
  • Restart the computer or device.

You will have to reload the drivers if this doesn’t work.

  • Go to “Settings,” then “Printers,” and then choose the printer to reinstall the drivers for.
  • When you right-click on the printer, select “Properties.”
  • Find the “Driver” button under “General” or “Details,” pick it, and then choose it again.
  • The driver might also need to be downloaded from the printer’s manufacturer’s website.
  • Printer installation again Return to the “Settings” menu and choose the printer under “Printers.”
  • Reinstall the printer using the “Add a printer” process after removing it from the menu.
  • Use the most recent printer driver available from the printer’s manufacturer.


Follow the preceding instructions until you find a solution every time you encounter this HP printer offline fix problem. Hopefully, you won’t have to worry about printer repairs or their associated hassles before you can resume printing.

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